Refund Policy
A legal disclaimer
Return & Refund Policy
Effective Date: [Insert Date]
Last Updated: [Insert Date]
At Magalicious Art, we want you to be completely satisfied with your purchase. Please review our return and refund terms below.
1. Eligibility for Returns
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Returns are accepted within 14 days of delivery for non-custom, physical items such as prints and jewelry.
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To be eligible, items must be in their original condition, unused, and with all original packaging intact.
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Custom or made-to-order items, digital downloads, personalized pieces, and paintings are final sale and cannot be returned or exchanged.
2. Return Process
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To initiate a return, please contact us at [support@magaliciousart.com] within 14 days of receiving your order.
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Provide your order number, reason for return, and photos if the item is damaged or incorrect.
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Once approved, we will provide return shipping instructions.
3. Return Shipping Costs
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Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
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We recommend using a trackable shipping method for returns, as we are not responsible for lost packages.
4. Refunds
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Once we receive and inspect the returned item, we will notify you of the refund status.
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Approved refunds will be processed to the original payment method within 7–10 business days.
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Shipping charges are non-refundable, except in cases where we made an error.
5. Damaged or Incorrect Items
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If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging.
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We will arrange for a replacement, refund, or repair as appropriate.
6. Exchanges
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We do not offer direct exchanges. To exchange an item, please return it for a refund and place a new order.
7. Questions?
If you have any questions about your order or our return policy, please contact us:
Magalicious Art
Email: [support@magaliciousart.com]
Phone: [Your Phone Number]